When Ram 1500 4WD trucks come in with clunking or vibration during engagement, the issue is often deeper than it first appears. Even when the shift actuator is working and the dash light indicates 4WD, internal drivetrain damage can prevent proper engagement — leading to repeat repairs and frustrated customers.
TrakMotive has released a new technical bulletin outlining a proven solution for a common failure point on 2012-up Ram 1500 4WD models.
The OE Problem
In many cases, the front right differential intermediate shaft splines strip at the CV inboard joint, causing bearing failure and preventing the 4WD system from engaging properly. Left unaddressed, this issue can result in ongoing noise, drivability complaints, and unnecessary replacement of major components.
The TrakMotive Solution
The TrakMotive CH-3511RK Intermediate Shaft Repair Kit is designed to fix the problem at its source — without replacing the entire differential.
This complete rebuild kit includes:
- A new intermediate shaft
- Needle bearing (included)
- All required components to complete the repair correctly
By addressing the root cause, technicians can restore proper 4WD operation while saving customers thousands compared to full differential replacement.
Customer Alert: Don’t Skip the CV Axle
If the intermediate shaft is damaged, the connecting CV axle may also be compromised. We strongly recommend replacing the CV axle at the same time to prevent future failures.
Recommended options include:
- CH-8256 OE Replacement CV Axle
- CH-8256HDX
- CH-8256XTT
Note: When upgrading to HDX or XTT axles, CV axles should be installed in pairs (left and right) to ensure proper performance.
Download the Tech Bulletin
The tech bulletin walks through the issue, repair approach, and part recommendations so your team can diagnose faster, repair smarter, and avoid costly comebacks.
Do the job right the first time — and save money, aggravation, and additional repairs down the road.
